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Care Matters

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Established in 2013, Care Matters now has three successful branches providing quality care at home in the North-East. Employing more than 120 staff, and providing quality, affordable care for elderly or vulnerable people, Care Matters is committed to helping people live more comfortably and independently.



  • With standards of care often different dramatically from provider to provider, we have always strived to deliver consistency and quality in our services
  • Appreciating that everyone’s experience of life, and therefore care, is unique, each care plan is completely person-centred to meet the needs of the individual
  • This means that whether several hours each week, or 24/7 support is required, we are able to provide the support, and staff required to make the process manageable, and as comfortable as possible
  • CQC registered, and led by experienced registered managers and coordination staff, we set high standards of safety and service at every level of the business.


  • Provide affordable, quality care services within each town and city we operate in, and many surrounding areas
  • Specialise in both essential, day-to day care-in-the-home, and more complex care services
  • Provide opportunities for people to enhance or start a career in the sector, gaining qualifications and undergoing continuous training along the way
  • Promote the value of person-centred care services throughout the business, ensuring that every individual and family receives the support they need, when they require it.




“Thank you ever so much Megan, you have been amazing with me and I thank you for supporting me so far. I really look forward to getting more involved with and meeting the rest of the team.”

Healthcare Professional

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